Refund policy

Returns and Exchanges

• Bespoke Garments: Due to the personalized nature of bespoke clothing, we do not
accept returns or exchanges unless the item is faulty or does not meet the agreed
specifications.
• Faulty Items: If you receive an item that is faulty or damaged, please contact us within 7
days of receiving the product to arrange a return or repair. We will assess the issue and
either offer a repair or replacement at our discretion.
• Fit Adjustments: We strive to ensure that all garments fit perfectly based on the
measurement chart provided. Minor fit adjustments can be made post-delivery at the
customer’s expense if required.